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My anti-virus/anti-spy program detected and removed 007, how can I prevent this?

Answer:

Our spy software can work fine around most popular anti-virus programs, but we do not guarantee it will 100% work around all these programs..

If you are evaluating the trial version of 007, there are 2 methods to circumvent this problem:

1. Make sure you have "Override Anti-Spy Programs" enabled in 007's settings panel. This will prevent spyware detectors from running on your computer at all, including Spy Sweeper, Ad-Aware and SpyBot etc.

2. You can also add 007 folder to the anti-virus program's exclusion lists. Just launch your Antivirus program, click the "Options" button, then select the "Exclusions" and exclude the folder of

C:\Program Files\Common Files\Microsoft Shared\DAO

Please keep in mind that we are always trying our best to prevent our software from being detected by anti-virus/anti-spy programs. However, due to the increase in awareness of these programs, we cannot 100% guarantee that our products will not be picked up by every scanning program available, and the fact is that NO spy programs on the Internet can guarantee this.

If your anti-virus still does not allow you to download/run our software, we strongly recommend you uninstall your current anti-virus software and install a more advanced, secure, and reliable virus-scanning product. It is always a good idea to invest in an advanced virus scanner, rather than one you have little to no control over. Limited security can cost a lot of money and headaches. A solid and reliable virus-scanner is the most important installation you can ever make on your PC.

We strongly recommends eSet NOD32 (price: $39.00). In our opinion, this software is far more effective and accurate than any other virus scanning application. Not only that, but it runs much smoother, faster, and is not nearly as bulky as most commercial anti-virus applications. We have been recommending eSet NOD32 to our customers for a very long time, and we haven't heard of any complaints yet!



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