2. I tried running my Remote Spy I configured, but nothing happens.
"Nothing" is happening because Remote Spy operates in TOTAL STEALTH. Without any visual queues, Remote Spy has already installed itself and is monitoring all activities. You will only receive a notification that the software installed if you chose to enable the 'alert user on startup' option while configuring Remote Spy.

3. I configured Remote Spy, now how do I deploy the software remotely?
You will need to distribute the Remote Spy module you created while running the Remote SpyConfig.exe application. This file you created is the file you will send and run on other PC's. For detailed e-mail and network deployment steps please refer to your product documentation that was installed with Remote Spy.

4. How long does Remote Spy take to download over a Network or via Email?
Unlike other monitoring packages, Remote Spy is VERY small in size (93KB) and will take only a few seconds via email(even on dialup) and only an instant over cable/network connections to download.

5. Will users know Remote Spy is installed when they run it?
No - unless you chose the "alert user" option - users will not know any software is being installed when they execute the Remote Spy module you created.

6. How do I view my logs?
To view your activity logs for Remote Spy simply point your browser to http://www.Remote Spy.com/username - where your username is replaced by the username you received after purchasing. You will be prompted for your username and password - enter these as given to you when you purchased Remote Spy.

7. Can others access my Remote Spy logs?
Absolutely not! Every user has their own unique username and password that only THEY know. You must specify your username and password to login and view activity logs for your Remote Spy software.

8. Can Remote Spy work if a Firewall is present?
Yes, unlike other products Remote Spy can work and deliver reports even if a firewall is present. Remote Spy uses a unique way of delivering log files and all logged information will be reported regardless of whether the remote PC is behind a firewall or router configuration.

9. Will Remote Spy work with ANY and ALL Internet connections?
Absolutely. Unlike other remote monitoring products, Remote Spy does not care if the monitored PC is behind a hardware firewall or router, or if the PC is on a network, cable, or dialup connection. You will be able to ALWAYS access your logs via your webspace. No need for IP addresses, port numbers, or directly connecting to the remote PC!

10. Can I Install Remote Spy with a Floppy Disk?
Yes, just copy the Remote Spy file you configured to a floppy. Then copy it from the floppy to the PC you want to install it on - then run the file.